Privacy Policy

Information We Collect

When purchasing site passes, we may collect the following personal information:

• Name and contact information
• Nationality and passport/ID details
• Payment information
• Date of planned visit
• Selected eco-tourism sites

How We Use Your Information

We use the collected information to:

• Process and validate your site pass purchases
• Provide customer support and assistance
• Maintain records for the Eco-tourist Site User Fee programme
• Generate statistical data for improving our services
• Comply with legal requirements

Data Security

The Forestry, Wildlife and Parks Division is committed to ensuring the security of your personal information. We implement appropriate physical, electronic, and managerial procedures to safeguard and protect your data from unauthorized access or disclosure.

Data Sharing

We may share your information with:

• Authorized staff at visitor centers and eco-tourism sites for verification purposes
• Payment processors to complete transactions
• Government authorities when required by law

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data where applicable
• Object to the processing of your data

Contact Us

For any questions or concerns regarding your privacy or personal data, please contact:

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy regularly.